Responsible Gaming at 93pk
Gambling at 93pk is meant to be an enjoyable form of entertainment — not a source of financial stress or personal harm. This page outlines the tools, safeguards, and support resources available to every player in Bangladesh, so you can stay in control of your gaming activity at all times.
Controls Built Into Your 93pk Account
Every registered 93pk player has immediate access to these responsible gaming tools — no support ticket required. Find them in your account settings dashboard at any time.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 93pk account. Once a limit is active, it cannot be raised until the applicable cooling period has passed — typically 24 hours for daily limits and 7 days for weekly or monthly limits. Lowering your limit takes effect immediately.
Session Time Reminders
Set a session duration limit and receive an on-screen reminder when your playing time has reached that threshold. This feature is designed to help you maintain awareness of how long you have been playing, particularly during extended live casino or sports betting sessions.
Cooling-Off Period
A cooling-off period temporarily deactivates your 93pk account for a defined duration — from 24 hours to 6 weeks. During this time, you cannot log in, deposit, or place any bets. The feature activates immediately upon request and cannot be reversed until the selected period has fully elapsed.
Self-Exclusion
If you feel you need a longer break from gambling, self-exclusion permanently closes your 93pk account for a minimum period of 6 months. All open bets are settled and your remaining balance is returned to your registered bKash or Nagad wallet. Self-exclusion cannot be reversed during the active period under any circumstance.
Activity History
Your full account activity — including all deposits, withdrawals, bets placed, and session durations — is available in your account dashboard at any time. Reviewing your activity history regularly is one of the simplest and most effective ways to maintain an honest picture of your gaming behaviour.
Support Team Access
The 93pk support team is available 24 hours a day, 7 days a week. If you are concerned about your gambling — or about a family member's gambling — you can reach out to us at any time via [email protected]. All responsible gaming enquiries are treated with complete confidentiality.
Warning Signs of Problem Gambling
Problem gambling often develops gradually. Recognising the early signs — in yourself or someone you care about — is the first step toward getting things back on track.
- Gambling with money set aside for essential expenses such as rent, food, or utility bills.
- Spending more time gambling than you originally intended, or finding it hard to stop once you start.
- Chasing losses — placing further bets in an attempt to recover money already lost.
- Feeling irritable, restless, or anxious when you are not gambling or when you try to cut down.
- Concealing your gambling activity from family members or friends, or lying about how much you have spent.
- Borrowing money from others or taking out loans specifically to fund gambling activity.
- Neglecting work, studies, family responsibilities, or social relationships because of gambling.
- Using gambling as a way to escape stress, anxiety, depression, or other difficult emotions.
Ask Yourself These Questions
This is not a clinical diagnostic tool, but an honest reflection on these questions can help you gauge whether your gambling habits are staying within a healthy range.
Quick Self-Check
Consider the past 30 days of your gambling activity. Answer honestly — your responses are private and for your own benefit only.
If you answered yes to two or more of these questions, we strongly encourage you to contact our support team at [email protected] and consider activating the self-exclusion or cooling-off tool on your account today.
93pk Is for Adults Aged 21 and Above
The 93pk platform is strictly for adults. You must be 21 years of age or older to register an account, make a deposit, or place any bet on this platform. This rule applies to all players in Bangladesh without exception.
During the account registration process, 93pk requires date of birth confirmation. For enhanced verification, identity documents may be requested to confirm that a player meets the minimum age requirement before their account is fully activated.
Protecting Young People
- Age verification is required at registration — a valid National Identity Card (NID) or passport is accepted.
- Accounts suspected of belonging to underage individuals are immediately suspended pending investigation.
- If an underage account is confirmed, all deposits are returned and the account is permanently closed.
- Parents and guardians are encouraged to use parental control software to restrict access to gambling sites on shared devices.
- If you believe a minor has registered on 93pk, contact [email protected] immediately for investigation.
How to Activate Responsible Gaming Tools
All responsible gaming tools are available directly within your account. Follow these steps to activate any control at any time.
Log In to Your 93pk Account
Access the platform via 93pk.io and sign in using your registered username and password. Two-factor authentication may be required depending on your security settings.
Navigate to Account Settings
Once logged in, open your account menu by clicking your username or profile icon in the top corner of the screen. Select "Account Settings" from the dropdown menu.
Select "Responsible Gaming"
Inside Account Settings, locate the "Responsible Gaming" tab. All available tools — deposit limits, session reminders, cooling-off, and self-exclusion — are listed here in one place.
Choose and Configure Your Tool
Select the tool you want to activate. For deposit limits, enter your preferred daily, weekly, or monthly cap. For cooling-off or self-exclusion, select the duration that suits your needs. Confirm your selection.
Receive Confirmation
You will receive an on-screen confirmation and a notification to your registered mobile number once the tool is active. Keep this confirmation for your records. Restrictions take effect immediately upon activation.
Contact Support If You Need Help
If you have any difficulty activating a responsible gaming tool, or if you want to request a self-exclusion that goes beyond the options in your account settings, contact our team directly at [email protected]. We will action your request immediately, without delay and without judgement.
Principles of Healthy Gambling
Most players who engage with 93pk do so responsibly and within their means. These principles help keep gambling what it should be: a fun and controlled pastime.
Only Gamble What You Can Afford to Lose
Treat your gambling budget the same way you treat any other entertainment expense. Set aside a fixed amount that, if lost entirely, would not affect your ability to meet your essential financial commitments — rent, food, bills, family needs.
Set Time and Money Limits Before You Start
Decide in advance how long you will play and how much you are willing to spend during that session. Use the 93pk deposit limit and session reminder tools to enforce these decisions automatically — so you are not relying on willpower alone in the heat of the moment.
Keep It Fun — Not a Financial Strategy
Gambling outcomes are determined by chance. No system, strategy, or pattern of play reliably produces consistent profits over time. Approach games at 93pk as entertainment, not as a way to generate income or solve financial problems.
Never Chase Losses
Chasing a loss — placing a bigger bet to recover money already lost — is one of the most common patterns associated with problem gambling. If you have reached your session limit for the day, close the app and come back another time. Every session is independent.
Take Regular Breaks
Continuous, unbroken gambling sessions impair judgement and increase the likelihood of impulsive decisions. Schedule regular breaks during your sessions and take full days away from gambling each week as a matter of routine — not just when things are going badly.
Talk to Someone You Trust
If gambling is causing you stress or you are finding it hard to stick to your limits, talking to a trusted friend or family member can be a valuable first step. You do not need to be in a crisis to have that conversation. Honest dialogue with people who care about you matters.
You Don't Have to Face This Alone
Whether you are concerned about your own gambling or that of someone close to you, reaching out is the right thing to do. The 93pk team is here to help — and professional support is available beyond our platform too.
Contact 93pk Support
Our responsible gaming team is available 24/7 in English. Email us at [email protected] to request a self-exclusion, activate a cooling-off period, discuss your deposit limits, or simply talk through any concerns. All conversations are treated with strict confidentiality.
Speak to a Trusted Person in Your Life
Sometimes the most effective first step is a conversation with a family member, close friend, or religious adviser you trust. Sharing what you are going through reduces the isolation that often accompanies gambling problems and opens the door to practical support from people who know you.
93pk's Commitment: We will never pressure a player who has activated responsible gaming tools to reactivate their account early. We will never send promotional messages to a player during a cooling-off or self-exclusion period. Our responsible gaming team operates independently from our marketing and retention teams. Player wellbeing comes first.
Play Responsibly — Enjoy the Game
Gambling at 93pk is best enjoyed as entertainment. If you are in a good place and ready to play, log in to your account or explore what's on offer. If you need support, we are here.