93pk Terms & Conditions

By accessing the 93pk website at 93pk.io, creating a player account, or placing any wager or bet through the 93pk platform, you ("the Player") confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety, along with the 93pk Privacy Policy and any additional game-specific or promotion-specific rules published on the platform. These Terms & Conditions constitute a legally binding agreement between you and 93pk.

If you do not agree to any part of these Terms & Conditions, you must cease using the 93pk platform immediately and close your account. Continued use of the platform after any amendment to these terms constitutes your acceptance of the revised terms.

93pk reserves the right to update, modify, or replace these Terms & Conditions at any time. Where material changes are made, 93pk will notify registered players via the email address or mobile number associated with their account prior to the changes taking effect. It is the Player's responsibility to review these terms periodically.

2.1 Age Requirement. The 93pk platform is strictly for adults aged 21 years and above. By registering an account, you confirm that you are at least 21 years of age. 93pk takes age verification seriously and will take immediate action — including account suspension and return of deposits — upon discovering that a player is under the age of 21.

2.2 One Account Per Player. Each player may hold only one registered account on the 93pk platform. Creating multiple accounts — whether in your own name or using the details of another person — is strictly prohibited. Where duplicate accounts are identified, 93pk will close all associated accounts and forfeit any bonus balances held in those accounts.

2.3 Accurate Registration Information. You must provide complete and accurate information at the time of registration, including your full legal name, date of birth, and active Bangladeshi mobile number. Providing false, incomplete, or misleading information is a breach of these terms and may result in account suspension and forfeiture of balances.

2.4 Geographic Eligibility. The 93pk platform is operated for players located in Bangladesh. It is the Player's sole responsibility to ensure that online gaming is not prohibited under the laws applicable to their specific location. 93pk makes no representation that use of the platform is legal in any jurisdiction outside Bangladesh.

2.5 Account Security. You are responsible for maintaining the confidentiality of your account credentials, including your password. You must not share your login details with any other person. You are liable for all activity conducted through your account. If you suspect that your account has been accessed without your authorisation, you must contact [email protected] immediately.

3.1 Verification Rights. 93pk reserves the right to request identity verification documents from any player at any stage of the account lifecycle, including during registration, before processing a withdrawal, or during a routine compliance review. Verification requests will be communicated to the player's registered mobile number or email address.

3.2 Accepted Documents. 93pk may request one or more of the following: national identity card (NID), passport, driver's licence, or equivalent government- issued photo identification. Proof of payment method (e.g., a screenshot of your bKash or Nagad account showing your registered mobile number) may also be required.

3.3 Verification Timeframe. Players are expected to respond to verification requests within 14 calendar days. Failure to provide the requested documentation within this period may result in temporary account suspension and a hold on pending withdrawals until verification is completed successfully.

3.4 Right to Refuse or Close. If 93pk is unable to verify a player's identity to a satisfactory standard, or if submitted documents are found to be fraudulent, altered, or inconsistent with the information provided at registration, 93pk reserves the right to permanently close the account and report the matter to relevant authorities where required by law.

4.1 Supported Payment Methods. 93pk currently accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Additional payment methods may be added or removed from time to time. All transactions are conducted in Bangladeshi Taka (BDT).

4.2 Minimum and Maximum Limits. The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. Maximum deposit and withdrawal limits apply per transaction and per day; current limits are displayed within the Player's account cashier section at the time of transaction.

4.3 Deposit Processing. Deposits via bKash, Nagad, Rocket, and Upay are credited to the 93pk account balance immediately upon confirmation of the mobile wallet transfer. Bank transfers may take up to 2 working hours to reflect in the account balance. 93pk does not charge a processing fee on deposits, though the Player's payment provider may apply its own transaction charges.

4.4 Withdrawal Processing. Withdrawals are processed to the same payment method used for the most recent qualifying deposit. Withdrawal requests to bKash or Nagad wallets are typically completed within 15 to 30 minutes of approval. Bank transfer withdrawals may take up to one business day. Withdrawals cannot be processed to a third-party account or a payment method not previously used for deposits on the same account.

4.5 Withdrawal Conditions. A minimum wagering turnover of one times (1x) the deposited amount must be completed before a withdrawal request will be accepted. This requirement applies to real-money deposits only and is separate from any bonus wagering requirements. 93pk reserves the right to carry out additional anti-fraud and KYC checks before releasing any withdrawal.

4.6 Currency. All account balances, wagers, and payouts on the 93pk platform are denominated in Bangladeshi Taka (৳). No foreign currency conversions are performed on the platform.

5.1 Eligibility. Bonus offers published on the 93pk platform are available to eligible registered players who meet the stated criteria for each individual promotion. Unless otherwise stated, bonuses are available to players who have completed account verification and made at least one qualifying real-money deposit.

5.2 Wagering Requirements. All bonuses credited to a player's account are subject to wagering requirements specified in the individual promotion's terms. Wagering requirements indicate how many times the bonus amount (or the deposit-plus-bonus amount, as specified) must be turned over in real-money wagers before the bonus and any associated winnings become eligible for withdrawal. Wagering requirements must be met within the validity period stated for each bonus.

5.3 Game Contributions. Not all games contribute equally towards meeting wagering requirements. Slot games typically contribute 100% of each wager staked. Live casino table games, video poker, and certain other game categories may contribute at a lower rate, as specified in individual promotion terms. Bets placed on events with odds below a stated minimum threshold may not contribute towards wagering requirements.

5.4 Bonus Abuse. 93pk monitors bonus activity closely. Any player found to be engaging in bonus abuse — including but not limited to: opening multiple accounts to claim the same offer, placing opposing bets to lock in bonus value without genuine risk, or systematically exploiting promotion structures — will have their bonus balances forfeited and their account suspended. 93pk's determination of what constitutes bonus abuse is final.

5.5 Modification and Withdrawal of Offers. 93pk reserves the right to modify, suspend, or permanently withdraw any bonus or promotional offer at any time and without prior notice. Changes to ongoing promotions will not affect bonus balances already credited to a player's account at the time of the change, provided the player continues to comply with the stated terms of that promotion.

6.1 Game Integrity. All casino game outcomes on the 93pk platform are determined by certified random number generators (RNG) provided by the game suppliers. Live casino outcomes are determined by physical dealer activity conducted in independently operated studios. 93pk does not control individual game outcomes and is not responsible for the results of any game.

6.2 Sports Betting Markets. Sports betting markets — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers internationals), football, kabaddi, and other available sports — are offered subject to the rules of each specific market. In the event of a dispute regarding the outcome or settlement of a betting market, the result declared by the relevant governing body (e.g., the Bangladesh Cricket Board, ICC, or FIFA) will be treated as official.

6.3 Void Bets. 93pk reserves the right to void any bet that was placed on the basis of a technical error, a clearly incorrect price, or information that was publicly unavailable at the time the market was offered. In such cases, the staked amount will be returned to the player's account balance.

6.4 Maximum Payout. Maximum payout limits apply per bet, per event, and per day. Current maximum payout limits are published in the sportsbook rules section of the platform. Where a player's winnings on a single event or single day exceed the stated maximum, 93pk reserves the right to limit the payout to the maximum amount.

6.5 Technical Interruptions. In the event of a technical interruption during a game session or live betting event, 93pk will make reasonable efforts to resolve the interruption promptly. Where a game round cannot be completed due to a technical fault, the staked amount for the affected round will be returned to the player's balance. 93pk is not liable for losses arising from internet connectivity issues on the player's side.

7.1 Prohibited Activities. The following activities are strictly prohibited on the 93pk platform and will result in immediate account suspension and forfeiture of balances:

• Using automated software, bots, scripts, or any other tool designed to provide an unfair advantage in any game or betting market.
• Colluding with other players in any game mode, including live poker or live table games.
• Exploiting software bugs, glitches, or errors for financial gain. Any such exploitation must be reported to [email protected] immediately.
• Attempting to reverse-engineer, decompile, or otherwise access the source code of any 93pk platform component.
• Using the platform in connection with money laundering, terrorist financing, or any other criminal activity.
• Providing false identity documentation or misrepresenting your age during any verification process.
• Using the account of another person, or allowing another person to use your account.

7.2 Anti-Money Laundering. 93pk operates in compliance with applicable anti-money laundering (AML) standards. Unusual transaction patterns, large or rapid fund movements, and other indicators of potential money laundering activity will be flagged for review. 93pk may delay or refuse withdrawals, request additional documentation, or report activity to authorities where required under applicable law.

7.3 Right of Investigation. 93pk reserves the right to investigate any account, transaction, or gameplay activity it reasonably suspects may be in breach of these terms. During an investigation, relevant accounts and balances may be temporarily frozen. 93pk's findings and decisions following any such investigation are final.

8.1 Player Responsibility. 93pk is an entertainment platform. All players are responsible for managing their gaming activity within their personal financial and time limits. 93pk strongly encourages players to set personal deposit limits and session time limits from the outset of their use of the platform.

8.2 Available Tools. The following responsible gaming tools are available to all registered players via the account settings dashboard without requiring a support request: daily, weekly, and monthly deposit limits; session time reminders; cooling-off periods (temporary account deactivation for a defined period); and self-exclusion (permanent account closure with a minimum exclusion period of six months).

8.3 Age Restriction Enforcement. 93pk is strictly for players aged 21 and above. Any player found to be under 21 will have their account closed immediately. Real-money deposits made by underage players will be returned to the original payment method. No winnings generated by an underage account will be paid out.

8.4 Support. If you believe that your gaming activity is becoming harmful to your wellbeing or the wellbeing of those around you, please contact the 93pk support team at [email protected] immediately. Additional guidance is available on the Responsible Gaming page of this website.

All content on the 93pk platform — including but not limited to the 93pk brand name and logo, website design, layout, graphics, text, software, and game assets — is the intellectual property of 93pk or its licensed content suppliers. No part of the platform may be reproduced, distributed, modified, or used for commercial purposes without the prior written consent of 93pk. Game assets and titles remain the intellectual property of their respective providers, including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe.

10.1 No Guarantee of Winnings. 93pk does not guarantee that any player will win money by using the platform. Gambling involves inherent risk. Past results in any game or betting market are not indicative of future results.

10.2 Platform Availability. 93pk aims to maintain continuous platform availability but does not guarantee uninterrupted access. Scheduled maintenance, unplanned technical failures, or circumstances beyond 93pk's control may result in temporary unavailability of some or all platform features. 93pk will not be liable for losses incurred as a result of platform downtime.

10.3 Indirect Losses. To the fullest extent permitted by applicable law, 93pk shall not be liable for any indirect, incidental, consequential, or special losses arising from the use of or inability to use the platform, even where 93pk has been advised of the possibility of such losses.

10.4 Maximum Liability. Where 93pk is found to be liable for any direct loss suffered by a player, 93pk's aggregate liability shall in no event exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

93pk collects and processes personal data in accordance with its Privacy Policy, which is available at 93pk.io/privacy-policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. 93pk uses industry-standard 256-bit SSL encryption to protect all data transmitted between players and the platform. Player data is never sold to third parties and is retained only for as long as necessary to fulfil the purposes described in the Privacy Policy or as required by applicable law.

93pk may revise these Terms & Conditions at any time. Where changes are material, registered players will be notified via their registered contact details at least 7 days prior to the changes taking effect. Non-material changes (such as corrections to typographical errors or clarifications that do not alter the substance of any provision) may be made without prior notice. The current effective version of these Terms & Conditions will always be available at 93pk.io/terms-conditions. Continued use of the platform after any revision constitutes acceptance of the updated terms.

These Terms & Conditions shall be interpreted in accordance with applicable law. In the event of a dispute between a player and 93pk, the player must first contact the 93pk support team at [email protected] to seek resolution. 93pk will use reasonable efforts to resolve any dispute within 14 business days of receiving a written complaint. Where a dispute cannot be resolved through direct communication, both parties agree to seek resolution through good-faith negotiation before pursuing any other avenue. 93pk's decisions on matters relating to game outcomes, bet settlement, and bonus eligibility are final once the internal review process has been completed.

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or request clarification on any provision, please contact the 93pk support team:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week
• Response time: typically under 30 minutes
• Language: English

All formal complaints must be submitted in writing to the email address above and must include the player's registered username, a clear description of the issue, and any supporting evidence. 93pk will acknowledge receipt of all formal complaints within 24 hours.